Privacy Policy
We keep this simple because our practices are simple. We do not sell your data. We do not use AI systems. We do not track you with advertising networks.
Last updated: 2026. Water Air and You, 173 Thunderbird Lane, East Peoria, IL 61611.
What information we collect
When you contact us by phone, text, or through this website, we may collect your name, phone number, address, and information about your water or air quality concerns. We collect only what is needed to respond to your inquiry and provide service.
How we use your information
We use your information to schedule appointments, perform water tests, provide quotes, and follow up on service calls. We do not use your information for marketing to third parties, and we do not sell or rent your information to anyone.
AI and automated systems
No artificial intelligence or large language model systems are used in any part of our business operations. Your data is handled by our local team using software written and maintained in-house. We do not use AI-powered CRM systems, chatbots, or automated decision-making tools.
Cookies and website tracking
This website does not use advertising cookies, tracking pixels, or third-party analytics that identify individual visitors. We do not participate in ad networks or behavioral advertising programs. Basic server logs may record IP addresses for security purposes only.
Third-party sharing
We do not share your personal information with third parties except as required to provide service (for example, warranty registration with a manufacturer) or as required by law. We do not sell, rent, or trade your information.
Data security
Customer information is stored on systems maintained by our local team. We do not use cloud-based CRM services that store your data on third-party servers. All website communications use HTTPS encryption.
Your rights
You can request access to, correction of, or deletion of any personal information we hold about you by calling us at (309) 258-2582 or texting (309) 643-1342. We will respond promptly.
Contact
Questions about this privacy policy? Call us at (309) 258-2582 or visit us at 173 Thunderbird Lane, East Peoria, IL 61611, Monday through Friday 9am to 4pm.
Have a question? We will call you back.
Drop your name and number and we will reach out, usually the same day.